SHBBBOS004
Provide aromatherapy massages


Application

This unit describes the performance outcomes, skills and knowledge required to provide aromatherapy massages using blended aromatic plant oils.

It requires the ability to establish priorities with clients, and synthesise knowledge of anatomy and physiology, skin science and lifestyle factors to select aromatic oils and massage techniques to meet client needs. Aromatherapy massage can be a single treatment, or form part of a series of treatments.

This unit applies to beauty and spa therapists who work in beauty salons, massage clinics and spas. In this environment they work as part of a team but make independent treatment decisions. They have knowledge across a range of aromatherapy massage techniques and blended oils.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish client priorities.

1.1 Access and review client treatment plan if available.

1.2 Discuss aromatherapy massage requirements and lifestyle factors with client to identify treatment priorities.

1.3 Review client medical history, medications and obtain medical approval prior to treatment as required.

1.4 Assess client skin condition and possible adverse reactions and discuss with client.

1.5 Identify contraindications to aromatherapy massage and refer client to appropriate professional as required.

1.6 Assess suitability of aromatherapy massage and capacity of massage movements to meet client requirements.

2. Design and recommend aromatherapy treatment.

2.1 Design proposed treatment for a single or series of treatments including the selection of aromatic oils to maximise outcomes for client and minimise damage to skin.

2.2 Discuss benefits and potential adverse effects of selected blended oils and treatment sequence with client.

2.3 Explain recommendations for duration, frequency and treatment costs.

2.4 Modify treatment plan, record updates and obtain client consent.

3. Prepare for aromatherapy massage.

3.1 Check readiness of treatment area and availability of equipment.

3.2 Prepare client and blended oils based on agreed treatment plan.

3.3 Use energy, water and other resources efficiently during preparation and subsequent treatment process.

4. Provide massage treatment.

4.1 Apply blended oils and massage sequence to client according to treatment plan.

4.2 Position self and client to minimise fatigue and risk of injury.

4.3 Vary massage routine to suit treatment objectives and in response to client reactions.

4.4 Ensure client comfort and modesty throughout treatment.

4.5 Allow post treatment recovery time in a relaxing environment.

5. Review massage treatment and provide post treatment advice.

5.1 Evaluate aromatherapy massage treatment with client.

5.2 Record outcomes of treatment on client treatment plan.

5.3 Manage client expectations of potential outcomes.

5.4 Recommend home care, lifestyle changes, products and future treatments to improve health and appearance of skin.

5.5 Update client treatment plan and rebook client as required.

6. Clean treatment area.

6.1 Remove used linen and clean surfaces and equipment according to organisational policies and procedures.

6.2 Store aromatherapy oils to ensure longevity.

6.3 Restock equipment and products in preparation for next treatment.

6.4 Dispose of general waste to minimise negative environmental impacts and according to organisational policies and procedures.

Evidence of Performance

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

provide six safe and appropriate aromatherapy massages to different clients that meet one or more of the following established client objectives:

muscular tension relief

relaxation

skin healing

explain to clients effects and benefits of blended oils listed in Knowledge Evidence and recommended aromatherapy treatment on body systems

design, record and update treatment plans and records for each of the above clients using correct anatomical terminology and specifying details of:

client feedback

contraindications and conditions

products and blended oils used

massage routine

outcomes of previous and current treatment

post treatment lifestyle and product advice

relevant medical history and medication

treatment duration, areas treated and areas not treated

treatment objectives

recommended future treatments

design and provide treatment routines that demonstrate appropriate selection, application and combination of the following aromatherapy massage movements:

effleurage

friction

petrissage

provide aromatherapy massage treatments that demonstrate appropriate variation in rhythm and repetition of movements

design a series of four treatments for three of the above clients to address ongoing needs of each client

present self, according to organisational policy

comply with health and hygiene regulations and requirements

clean, prepare and maintain treatment areas according to organisational policy.


Evidence of Knowledge

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

state or territory and local health and hygiene regulations and requirements relevant to aromatherapy massages

organisational policies and procedures relevant to aromatherapy massage:

client record management

equipment use and maintenance

incident reporting

linen use and laundry procedures

personal hygiene and presentation

presentation of treatment area

waste disposal

work health and safety

legal and insurance liabilities and responsibilities regarding treatments

scope of practice:

when to refer clients to other practitioners

importance of not stating a diagnosis of a contraindication

limitations to passive joint movements

role of complementary therapist and medical practitioner

factors likely to affect suitability of treatments for client needs:

budgetary and time constraints

outcomes of previous treatments

physical attributes

effects and benefits of:

each type of massage movement and technique

blended oils:

basil

bergamot

chamomile

citrus: grapefruit, lemon, lime, mandarin, tangerine

clary sage

eucalyptus

frankincense

geranium

juniper

lavender

rose

rosemary

sandalwood

tea tree

massage on body systems

effects of aromatherapy treatments on body systems:

circulatory

digestive

integumentary

lymphatic

muscular

nervous

respiratory

skeletal and articular

anatomical position terminology in relation to aromatherapy massage

common disorders of body systems and their relationship to aromatherapy treatments

anatomy and physiology of skin structures as it relates to aromatherapy massage:

factors affecting penetration of aromatic plant oils

sensory functions of skin

potential capacity of aromatherapy massage to affect:

sleeping patterns

muscular tension

relaxation of client

healing of skin

care, handling and storage of oils:

clear and accurate labelling

decanting and resealing

protection from light

temperature control

ingredients in mixed oils and their effect on skin and possible contraindications in combining oils with other products

contraindications that prevent treatment or require clearance from a medical professional to proceed:

bacterial, fungal, parasitic and viral infections

cancer

clients under the influence of alcohol or drugs

clients with symptoms of infectious disease:

fever

extremes of body temperature fractures relevant to aromatherapy massage

pain that is chronic or does not have a logical explanation:

local

sharp

dull

deep

surface

pregnancy

contraindications that restrict treatment and appropriate modifications to treatment and use of oils:

allergies to essential oils

areas exhibiting loss of sensation

asthma

fragile skin

inflammation

lumps and tissue changes

rashes

recent chemical peels, epilation, Intense Pulsed Light (IPL), laser or micro-dermabrasion treatment

recent scar tissue

severe oedema

skin trauma

sprains

appearance and limitations of aromatherapy treatments in skin disorders and diseases:

benign neoplasms and hyperplasias

dermatitis and eczema

icthyosis

lupus erythematosus

scleroderma

skin tumours

uticaria

reactions to aromatherapy massage and appropriate remedial action:

allergy to products and oils

bruising

dizziness

emotional release

joint sounds

headaches

muscle spasms

pain or discomfort

lifestyle factors and benefits of lifestyle changes

sustainable operating procedures for the conservation of product, water and power

aftercare advice, products and treatments relevant to aromatherapy massage.


Assessment Conditions

Skills must be demonstrated in a beauty industry environment; this can be:

a beauty industry workplace or

a simulated beauty workplace set up for the purpose of skills assessment, that provides services to paying members of the public.

Assessment must ensure access to:

paying clients, both new and regular, with different aromatherapy massage requirements, who have the expectation that the services provided reflect those of a commercial business

hand washing facilities with:

basin

hot and cold

running water

liquid soap

single use towels or hand dryer

relevant workplace documentation:

blank client cards

organisational policies and procedures relevant to aromatherapy massage

safety data sheets for cleaning products and aromatic oils.

Assessment must ensure use of:

cleaning and disinfection products and equipment

client gown and hair protectors

individual work station consisting of:

adjustable treatment table with safe working access at both ends and sides

trolley for product and bowls

massage oils or creams

pre-blended aromatherapy oils from a comprehensive and professional product range

treatment towels or linen, or disposable linen.

Assessment activities that allow the individual to:

provide aromatherapy massage treatments within commercially realistic speed, timing and productivity

demonstrate competency in an environment reflective of real work situations

manage tasks and contingencies in the context of the job role.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors and:

hold a qualification as a beauty or spa therapist

have worked as a beauty therapist for at least three years where they have applied the skills and knowledge of this unit of competency.


Foundation Skills

Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement.

Skill

Description

Reading skills to:

interpret and follow manufacturer instructions and safety data sheets for dilution, handling, storage and disposal of cleaning products

interpret and apply product specifications for care and handling of blended oils.

Oral communication skills to:

elect and use appropriate terminology in consultations with clients and discussions with team members

protect confidentiality of client information by ensuring other clients and colleagues do not overhear discussions.

Numeracy skills to:

measure product quantities and calculate, treatment timing and pricing.

Technology skills to:

access credible online publications and resources to build knowledge of selection and use of aromatic oils for typical clients

use client software to update client notes, rebook future treatments, record stock data and product purchases.


Sectors

Beauty


Competency Field

Body Services